Our Meeting & Events Changes
Clayton Hotels offer superb spacious Meeting & Events facilities across our hotels and in the current challenging environment, we are especially committed to providing excellent service to our meeting delegates & event guests in a safe environment.
Our conference, meeting and events facilities are important elements of our “Clayton Keep Safe Program” ensuring the health and safety of our guests, delegates and colleagues. We are very fortunate to have spacious conference & event spaces & meeting rooms as well as generous public areas in which we can ensure social distancing is fully observed and supported by additional safety protocols which will be explained by our meetings & events team.
Details of meeting facilities, room set-up, service & procedures as well as food & beverage service & menus will be sent to your meeting organiser in advance of your meeting taking place, so you know what to expect.
Meeting organisers will be asked to arrive 30 minutes before the event start time & check-in at the hotel reception on arrival. Although your welcome may feel a bit different & your meeting & events co-ordinator may be wearing a visor or mask, you can be confident of the same friendly welcome and excellent service with a smile.
Additional signage will advise delegates what rooms they are in and directions. Hand sanitiser will be available throughout the hotel, supported by signage to promote good hand and respiratory hygiene and to accommodate social distancing & queues where they may arise.
Your meeting room door will be sealed to guarantee thorough sanitisation before entry. A vigorous cleaning programme will be carried out throughout the day with key touchpoints being frequently cleaned & rooms being sanitised at least twice daily using a Sanitising spray.
We are delighted that our hotels meeting & events facilities are now fully operational and can be set up to reflect physical distancing with a suitable spacing of a minimum of 2-metres between delegates. This does mean however that our maximum capacities have been considerably reduced for now until distancing restrictions are lifted.
Table Set Up
To limit touchpoints, minimal stationery will be provided in each room and there will be no stationary supply box provided. Separate bottles of water & glasses will be supplied for each delegate.
Food Service as far as possible will be served within the meeting room. Self-service and buffets have been replaced by service of food and beverage for larger gatherings of 10+ delegates, with tea, coffee & food being served by a member of staff from a food station.
All scones, pastries, biscuits, sandwiches, soups will be individually packed or wrapped and served with napkins and disposable cutlery, and plates as necessary.
For smaller groups of less than 10 people, food & beverages can be served to the meeting room
in disposable cups & tightly sealed individually wrapped packaging.
Whatever new health & safety protocols we have had to introduce, we still stand by our promise of Meetings Made Simple