As the world reopens we are delighted to welcome guests back to our hotels. When you stay with us there may be some changes but you can always expect the same, warm welcome and friendly service Clayton Hotels are renowned for.
In the interest of our staff and guest safety & in line with Government Guidelines all guests are encouraged to wear a face mask when in the hotel public areas.
Can I still stay at a hotel?
We recommend that all government guidelines are followed. See full information here.
Travelling from outside Ireland:
If you are arriving into Ireland from another country, we ask that all guests follow all public health and government guidelines. Please refer to www.gov.ie for further information. Dalata Hotel Group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.
Change of date: Should wish to change your booking date, you can amend your reservations online or direct with the hotel.
Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.
Can I still stay at a hotel?:
We recommend that all government guidelines are followed. See full information here.
Travelling from outside Northern Ireland:
If you are arriving into Northern Ireland from another country, we ask that all guests follow all public health and government guidelines, please refer to www.nidirect.gov.uk for further information and for countries that are exempt. Dalata hotel group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.
Change of date: Should wish to change your booking date, you can amend your reservations online or direct with the hotel.
Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.
Can I still stay at a hotel?:
We recommend that all government guidelines are followed. See full information here.
For information on government guidelines for Wales please see information here.
Travelling from outside the UK:
If you are arriving into the UK from another country, we ask that all guests follow all public health and government guidelines relevant to the status of the country travelling from, please refer to www.gov.uk for further information and for countries that are exempt. Dalata hotel group will take the necessary measures as outlined in the Government guidelines to protect the welfare and safety of all guests and team members.
Change of date: Should wish to change your booking date, you can amend your reservations online or direct with the hotel.
Cancellations: Should wish to cancel your booking please cancel your reservation online or direct with the hotel, no cancellation fees will apply.
Our hotel bars & restaurants are open fully in compliance with government guidelines. In the interest of our staff and guest safety all guests are encouraged to wear a face mask when in hotel public areas.
We continue to maintain the highest standards in hygiene across our business. In order to minimise the risk and prevent the spread of COVID-19, we have implemented strict hygiene procedures. These procedures have been developed in conjunction with direction from the HSE (Ireland), NHS (UK) & World Health Organisation and include:
We offer a flexible booking policy on all standard rates and we are making necessary adjustments to our individual booking policies to give you extra peace of mind.
Please see the relevant hotel website to amend your bookings and if you have booked through a third party please contact them directly for assistance at this time.
We continue to take guidance from the HSE (Ireland), NHS (UK) on any further recommended restrictions. Changes to our services include:
All of our Club Vitae leisure centres with gym and swimming pool are open. Please check with your hotel if the Gym or swimming pool requires advanced booking.
Some of our gym & pool visits MUST be booked in advance and you will be able to book online through our guest services platform. This can be booked in advance of your stay by using the link which will be sent in your pre-arrival email, or you can book once you arrive at the hotel through our online guest services platform.
Clayton Hotel Galway, Clayton Hotel Liffey Valley, Clayton Hotel Sligo and Clayton Whites of Wexford have a range of complimentary family activities available to keep you entertained during your stay. All of our activities are designed in keeping with social distancing guidelines while still providing a fun place to stay for all the family. Please contact hotel reception during your stay for more information.
Last updated: 2nd March 2022.
