Accessibility Guide
1. Welcome
A very warm welcome to Clayton Hotel Cardiff Lane. We are delighted to have you with us and are committed to making your stay in Dublin as comfortable, enjoyable, and accessible as possible.
Our hotel is designed to welcome a wide range of visitors, including guests with mobility, sensory, cognitive, and other access requirements. We are proud to offer accessible bedrooms, step-free access throughout key areas of the hotel, lifts to all floors, and accessible public facilities. Our team is always available to provide assistance whenever needed.
For those visiting on business or planning a special gathering, our dedicated Meetings & Events Centre offers a range of flexible, fully equipped meeting rooms and event spaces. Whether you are hosting a conference, training session, private dinner, or celebration, our experienced events team is on hand to ensure every detail is delivered seamlessly in a professional and accessible environment.
During your stay, we also invite you to make the most of Club Vitae, our on-site leisure centre. Guests can enjoy a fully equipped gym, swimming pool, sauna, and steam room — perfect for unwinding after a busy day.
We warmly invite you to dine in our on-site restaurant, Stir Restaurant, where guests can enjoy breakfast, lunch, and dinner in a welcoming and accessible setting. The restaurant is designed to ensure comfort and ease of access for all our visitors.
You can also relax in our comfortable hotel bar, the perfect place to enjoy a coffee, light bite, or evening drink in a friendly and relaxed atmosphere.
Whether you are travelling for business, leisure, with family, or for a special occasion, we aim to create an inclusive and supportive environment where every guest feels valued and at ease.
If there is anything we can do to enhance your stay, please do not hesitate to contact our Reception team at any time.
We look forward to making your visit to Dublin a memorable one.
2. Contact Information
Phone: +353 1 643 9500
Website: https://www.claytonhotels.com/cardiff-lane/
Email: info.cardifflane@claytonhotels.com
Address: Sir John Rogerson’s Quay, Dublin Docklands, Dublin, D02 YT21, Ireland
3. Arrival & Location
By Luas (Tram)
The hotel is approximately a 5-minute walk from Spencer Dock Stop on the Luas Red Line. The Red Line connects key points such as The Point / Connolly Station and other major stops across the city, making it easy to reach from many areas of Dublin.
By Bus
- Several Dublin Bus routes stop within walking distance of the hotel, including routes that stop at Grand Canal Dock / Pearse Square, John Rogerson’s Quay, and Beckett Bridge, all a short walk away.
- From Dublin Airport, you can use the Aircoach Route 702 which stops right outside the hotel on Sir John Rogerson’s Quay.
- Alternatively, Airlink 747 / 757 services stop at The Convention Centre Dublin, about a 5- minute walk across the Samuel Beckett Bridge.
By Car
- The hotel is easily accessible via Dublin’s road network. From the M50 motorway, follow signs to the Port Tunnel and then to Sir John Rogerson’s Quay — the hotel’s address.
- Parking: There is no dedicated on-site hotel car park, but guests can use nearby public car parks such as Q-Park Grand Canal Square or Best Car Park, just across the street.
By Train (DART / Irish Rail)
- The nearest heavy rail station is Dublin Pearse Station, which is about a 4-minute walk to the hotel from there.
- From Pearse, visitors can connect with Dublin’s DART network and wider Irish Rail services if coming from outside the city.
Nearest Airport
- Dublin Airport is approximately 12 km north of the hotel.
- Travel time: Around 25–30 minutes by car or taxi (traffic dependent).
- Accessible taxi ranks are available outside both Terminal 1 and Terminal 2.
- The Aircoach Route 702 service stops directly outside the hotel on Sir John Rogerson’s Quay.
Nearest Ferry Port
- Dublin Port is located approximately 4 km from the hotel.
- Travel time: Around 10–15 minutes by car or taxi.
- Accessible taxis are available at the port terminal.
- Dublin Port provides ferry services to and from the UK and France.
4. Entrance & Reception
5. Lift Access
6. Accessible Public Toilets
7. Accessible Bedrooms
8. Accessible Bathrooms / En‑Suites
Enhanced Room Accessibility
- Select accessible rooms offer in-room roll-in showers for easier entry without steps.
- Grab bars near toilets to support stability and safety in bathrooms.
- Low-height electrical outlets in accessible bathrooms to improve reach for guests with mobility needs.
- Raised toilet seats in accessible rooms to aid comfortable transfers.
- Bathroom emergency pull cords for added peace of mind.
9. Dining & Social Spaces
Dietary Requirements & Menu Flexibility
- The hotel’s dining options include a wide breakfast selection with gluten‑free choices, including porridge, yoghurt, fruit and other vital healthy options.
- The hotel caters for dietary requirements — guests can ask the kitchen to adapt dishes where possible, and specific menus can be arranged in advance, including for vegetarian, vegan, halal or gluten‑free needs.
- At times guests have described mixed experiences with breakfast variety for specific dietary needs like coeliac, so advance notice and communication with staff is encouraged for the best experience.
10. Assistance Dogs
11. Safety & Staff Training
Public & Facility Access
- Wheelchair-accessible pool so guests with mobility needs can enjoy leisure facilities.
- Wheelchair-accessible fitness centre supporting exercise access for all guests.
- Wheelchair-accessible business centre and meeting spaces for accessible work and events.
- Wheelchair-accessible lounge and bar areas including Stir Restaurant, ensuring dining and social spaces are inclusive.
Safety & Navigation
- Visual alarm systems in hallways to support guests with hearing impairments.
- Handrails in stairways for additional support where steps are present.
Mobility Support
- Wheelchairs available on site on request if needed during your stay.
- Wheelchair-accessible parking spaces close to entrance for convenience.
Guest-Centred Approach
- The hotel welcomes advance requests for specific accessibility needs — guests can contact the property directly ahead of arrival to discuss personalised support or any special requirements.
12. Sensory Story
Arriving at the Hotel
The hotel is located along the River Liffey in Dublin’s Docklands area. When you arrive, you may notice traffic sounds from nearby roads and the occasional sound of buses or taxis stopping outside. The main entrance is step-free. The entrance doors are glass and may open automatically. Inside, the lobby is bright and spacious with lighting overhead.
The Reception Area
The reception desk is located near the entrance. There may be other guests checking in or out, so this area can sometimes be busy. You might hear: people talking, phones ringing, background music, suitcases rolling on the floor.
Walking to Your Room
You will use a lift (elevator) to reach your bedroom floor. The lift may make quiet mechanical sounds and may stop at different floors. The corridors are carpeted and usually quiet. Lighting is soft and consistent throughout the hallways. A floor plan is provided in each bedroom to help you understand the layout of your room and the nearest exits. This sensory story is designed to help you prepare for your visit to Clayton Hotel Cardiff Lane. It explains what you might see, hear, feel, and experience during your stay.
Inside Your Bedroom
Your room is private and designed to be calm and comfortable. You may notice: comfortable bed, soft lighting, bathroom with shower or bath, quiet ventilation hum. Accessible rooms may include additional space, grab rails in the bathroom, and a roll-in shower.
Dining at Stir Restaurant
The restaurant can be lively during busy times, especially at breakfast. You may hear: conversations, dishes and cutlery, coffee machines, background music. Lighting is warm and the seating area is spacious and accessible.
Leisure Facilities
At the pool area, you may notice: echoing sounds, water splashing, whistles or voices, a warm, humid atmosphere. The gym may include music and the sounds of exercise equipment.
This sensory story is designed to help you prepare for your visit to Clayton Hotel Cardiff Lane. It explains what you might see, hear, feel, and experience during your stay.
13. Date Produced & Last Updated
This Access Welcome Guide was produced on 22/02/2026.
