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Frequently Asked Questions

Check-in time is from 3pm.

Check-out time is before 11am.

Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel including a selection of fully accessible bedrooms. Please contact our team if you would like any additional information.

We do not have parking on-site however, there are a lot of options nearby. Click here for some options for parking when staying at Clayton Hotel City of London.

The hotel is located in the City of London, with a 1-minute walk from Aldgate East Station exit 1, 10-minutes’ walk from Liverpool Street station and close to some of London’s iconic landmarks such as The Gherkin, Tower Bridge, Old Spitalfields Market, Brick Lane and Whitechapel Gallery. The hotel address is 10 New Drum Street, E1 7AT, London.

Aldgate East Station exit 1 is 1min away from the Clayton Hotel City of London. Liverpool Street Station is located 10 mins walk from the hotel. London City Airport can be reached by car in 21 minutes or alternatively on the tube via Aldgate East St in 30 minutes.

Our Vitality Breakfast is served Monday to Friday from 6.30am – 10.00am. Saturday - Sunday and bank holidays, breakfast is served from 7.00am – 11.00am.

There are no booking fees when booking here on our official website, plus if you sign up to Click on Clayton you can enjoy £10 off every night of your booking.

Complimentary high-speed Wi-Fi is available throughout our hotel.

Yes, our Fitness Suite is complimentary for our guests over 18 to use.

The hotel doesn’t have private meeting rooms or conference facilities. Should you wish to book a meeting or event space we can offer our Globe Bar. This has a capacity of 80 standing and 50 theatre style, it is equipped with HD TV screen, flipchart, stationery and coffee station, ideal for a team catch up or informal meeting. Private meetings of up to 8 attendees can also be held in our Presidential Suite. For private dinners and social gatherings, Grill Bar and Restaurant is the perfect choice, hosting up to 100 guests for dinner and dance.

Want to talk to us?

Our team would be happy to answer any questions you have. Please contact our team on +44 (0)203 687 2777 or email