1. Welcome

A very warm welcome to Clayton Hotel Dublin Airport. 

We are committed to ensuring that every guest experiences a comfortable, inclusive, and accessible stay. Our team is dedicated to providing high standards of service and support for guests with additional access requirements. 

This Access Welcome Guide has been designed in line with Fáilte Ireland’s guidelines to help you plan your stay. It outlines the accessibility features available throughout the hotel. 

If your specific access needs are not covered within this document, please contact us directly. We are always happy to assist in advance of your a

2. Contact Information 

Address: Clayton Hotel Dublin Airport, Stockhole Lane, Swords, Co. Dublin, K67 X3H5, Ireland 

Telephone: +353 (0)1 871 1000 

Email: reservations.dublinairport@claytonhotels.com 

Website: www.claytonhoteldublinairport.com 

If you would like to discuss specific accessibility requirements prior to your stay, please contact our team directly.

3. Arrival & Location 

By Car: 

The hotel is located just off the M1 and M50 motorways, approximately 10 minutes from Dublin Airport. Follow signage for Swords and Dublin Airport hotels. 

By Shuttle Bus: 

A complimentary 24-hour shuttle service operates between the hotel and Dublin Airport terminals at regular intervals. 

By Public Bus: 

Dublin Bus routes serve the Swords Road and surrounding areas, connecting to Dublin City Centre. 

By Train: 

The nearest mainline station is Connolly or Heuston Station in Dublin City Centre. Taxi or bus transfer is required from the station. 

By Air: 

The hotel is located approximately 3km from Dublin Airport.

Location

Nearby accessible attractions include: 

• Malahide Castle – Accessible gardens and visitor centre.
• Croke Park Stadium – Stadium tours with accessible facilities.
• EPIC The Irish Emigration Museum – Fully accessible interactive museum.
• Dublin City Centre – Accessible shops, restaurants, and cultural attractions. 

Please contact attractions directly for current accessibility details.

4. Entrance & Reception

Building Entrance

• Step-free access at main entrance.

• Automatic sliding entrance doors.

• Well-lit entrance area. 

Reception Area 

• Level access to reception. 

• Lowered section of reception desk available.

• Seating available in lobby area. 

Parking 

• Designated accessible parking spaces located close to the main entrance. 

• Step-free route from accessible parking bays to hotel entrance.

• Firm, level ground surface. 

5. Lift Access

• Lift access to all bedroom floors

• Audible floor announcements and tactile buttons. 

6. Accessible Public Toilets

Accessible public toilets available in lobby area.

7. Accessible Bedrooms

Accessible Bedroom Features: 

• Door width suitable for wheelchair access. 

• Adequate turning space within room. 

• Floor to mattress height designed for ease of transfer.

If accessible rooms are required, please advise at time of booking.

8. Accessible Bathrooms / En‑Suites

Accessible Bathroom Features: 

• Wheel-in shower with grab rails. 

• Fold-down shower seat. 

• Emergency pull cord alarm. 

• Grab rails at WC. 

• Lowered sink with clearance beneath. 

9. Dining & Social Spaces

Restaurant & Bar 

• Step-free access. 

• Wide aisle spacing suitable for wheelchair users. 

• Accessible table heights available. 

• Table service available. 

• Staff trained to assist guests with dietary requirements. 

10. Assistance Dogs

Guide dogs and assistance dogs welcome.

11. Safety & Staff Training

• Staff trained in emergency response procedures.
• Fire alarm system with audible alerts throughout hotel.
• Visual alarm systems in designated accessible bedrooms.
• Emergency evacuation procedures in place, with trained staff available to assist.
• Defibrillator located on site.
• Nearest hospital: Beaumont Hospital, Dublin.
• In the event of emergency, dial 999 or 112.

12. Sensory Story

What to Expect During Your Stay 

• The hotel is located near Dublin Airport, and some external aircraft noise may occasionally be heard.
• The lobby area can be busy during peak flight times.
• Lighting throughout the hotel is bright but not harsh.
• The shuttle bus service operates frequently and may create movement and activity outside the entrance.
• Corridors are carpeted and generally quiet.
• The restaurant may be lively during breakfast and evening service periods. 

If you require a quieter room location, please inform the team when booking.

13. Date Produced & Last Updated

Date Produced: 25th February 2026 

Last Updated: 25th February 2026