Accessibility Guide
1. Welcome
3. Arrival & Location
Can the accommodation be reached by?
Car, Bus
- Eircode D22 X4W6
- Accessible parking available
From Dublin Airport
Take the M50 and take Junction 4 slip off towards Maynooth and the hotel is the 1st Junction.
Bus Service provider:
City Centre you can take the C1,C2,C3,C4,C5,C6 or the G2
- Nearest bus stops just across from KFC
- Nearest station: The nearest Railway Station is Clondalkin Fonthill Train Station
- Train accessibility
- Guidance on booking accessibility assistance
Pre Arrival
Here are the details about accessible public transport options, car hire and taxi services: Accessible public transport and car hire options. ( www.Dublinbus.ie )
- There are several local taxi companies, and we are happy to provide details on request.
- Parking is Free.
4. Entrance & Reception
Is there step -free access at a customer entrance?
Step -free entrances provide level access suitable for a wheelchair user. Yes. Clayton Hotel Liffey Valley provides step-free access at the main customer entrance, allowing wheelchair users and guests with mobility aids to enter the building easily. The entrance is designed to provide level access and sufficient space for wheelchair manoeuvrability.
Automatic door at accessible entrance?
Yes. The main entrance has automatic doors, which open automatically as guests approach. This feature makes it easier for guests using wheelchairs, mobility aids, or carrying luggage to enter and exit the building without difficulty. The automatic doors provide wide and unobstructed access, improving the overall accessibility and convenience of the hotel entrance.
Are designated accessible parking bays or areas available within 50 metres of the main entrance or an alternative step - free entrance if applicable?
We offer free car park to accessible parking
Is there a step -free route with a firm surface from the car park to the main entrance or an alternative step -free entrance?
Yes, we offer a step free entrance
5. Lift Access
Lifts provide access to all guest floors and public areas of the hotel.
6. Accessible Public Toilets
Accessible toilets are available in public areas of the hotel, including near dining and leisure facilities.
7. Accessible Bedrooms
Wheelchair-Accessible Bedrooms
Yes. The hotel provides at least one wheelchair-accessible bedroom designed to support guests with mobility requirements. These rooms include:
- Step-free access
- Minimum door width of 800mm
- Internal circulation space of approximately 1500mm × 1500mm for wheelchair manoeuvrability
- Emergency assistance alarm connected to reception
Bed Height: approximately 450mm Gap between floor and bottom of bed frame: approximately 270mm, allowing space for hoist access.
Bed Configurations
Yes. Wheelchair-accessible bedrooms can be arranged in double or twin bed configurations, depending on guest requirements and availability.
Adjoining Bedroom
Yes. At least one wheelchair-accessible bedroom can be connected to an adjoining room through an internal door. This option is useful for carers, family members, or support staff travelling with guests.
Fridge in Bedroom?
Yes. A fridge can be made available in at least one bedroom upon request. This allows guests to safely store food, drinks, or medication that requires refrigeration.
Allergy-Friendly Bedroom?
Designated rooms can be prepared to reduce allergens where possible. Measures may include the use of hypoallergenic bedding, regular cleaning procedures, non-smoking policies, and proper ventilation to help maintain a comfortable environment for guests with allergies.
Rearranging Furniture in Bedrooms?
Yes. Furniture in bedrooms can be rearranged on request to create additional space if required. This can help accommodate guests who use wheelchairs, mobility aids, or require extra space for medical equipment.
8. Accessible Bathrooms / En‑Suites
Ground Floor Bedroom with En-Suite Bathroom?
Yes. The hotel provides guest bedrooms with en-suite bathrooms. These rooms include private bathroom facilities designed for guest comfort and convenience. Standard Bedroom with Shower or Level-Entry Shower? Yes. Standard bedrooms include en-suite bathrooms with shower facilities. Some rooms provide walk-in or stand-alone shower units, which can be more accessible than a bath or a shower over a bath.
- Accessible bathrooms in adapted bedrooms include grab rails and walk-in showers to support guests with mobility needs.
- Wide doorways and spacious rooms allow easier movement for wheelchair users.
Wheelchair-Accessible Bathroom
Yes. Wheelchair-accessible bathrooms are available and include:
- Step-free access
- Level floor with roll-in shower
- Minimum door width of 800mm
- Turning space of 1500mm × 1500mm
- Transfer space beside the toilet
- Grab rails beside the toilet, washbasin and shower
- Slip-resistant floor surfaces
- Emergency assistance alarm
Shower Facilities
- Free-standing shower chair: Available upon request.
- Fixed shower seat: Yes, a fixed shower seat is installed in the accessible bathroom.
Emergency Assistance Alarm
Yes. Emergency pull-cord alarms are installed in accessible bedrooms and bathrooms. These alarms notify staff at the main reception desk, and trained staff respond immediately to provide assistance. The alarms are regularly checked and tested by hotel management to ensure they function correctly.
9. Dining & Social Spaces
Clayton Hotel Liffey Valley provides step-free access to most key public areas of the hotel. This allows guests with wheelchairs, mobility aids, or limited mobility to move around the property comfortably.
Guests can access the following areas without encountering steps or major barriers:
- Reception area
- Restaurant and bar areas
- Accessible toilet facilities
- Meeting and conference rooms
- Leisure facilities including the gym and swimming pool
Wide corridors and doorways help ensure easy navigation throughout the building.
Lift Access Between Floors
Passenger lifts are available to provide access between different floors of the hotel. These lifts serve guest bedrooms and public areas, offering an accessible alternative to stairs for guests with mobility needs.
Stair Safety Features
Where stairs are present, they include safety features to support accessibility and reduce risk, such as:
- Handrails for support
- Clearly visible step edges with contrast markings
- Adequate lighting to assist guests with visual impairments
Emergency Evacuation
Evacuation procedures are in place to support guests with disabilities. Evacuation chairs and trained staff are available to assist guests safely in case of an emergency.
Restaurant or Dining Room or Bar
Do you have at least one wheelchair -accessible food and beverage outlet?
The outlet can accommodate wheelchair users and others with mobility impairments. It will typically have features such as ramps or lifts to facilitate step - free entry and exit, wide doorways with a minimum width of 800mm, wide aisles to allow maneuverability and accessible seating areas with tables at appropriate heights.
Do you have a table located in a quieter area where noise is minimised e.g. no background music?
This should be away from areas of loud noise, such as kitchen entrances and audio speakers. Quieter table A table located in a quieter area is available, where noise is minimised.
Do you provide table service as standard or on request?
You may offer table service as standard, or if you normally provide self -service, we offer the option for disabled customers to request table service if required.
Table service as standard or on request Table service is available
Do you offer a selection of food for a range of dietary requirements?
Dietary requirements may include:
- Food allergies or intolerances
- Religious dietary restrictions
- Specific dietary preferences or choices
- Food available with softer textures
- Food items separated on the plate
Do you have adapted equipment available on site to enable disabled visitors to access your services or experiences?
Yes, Clayton Hotel Liffey Valley provides a range of adapted equipment and facilities to help disabled visitors comfortably access the hotel’s services and experiences.
Accessible Leisure Facilities
The hotel’s leisure centre includes accessible changing rooms and step-free access to the pool and fitness areas, helping guests with reduced mobility enjoy the facilities.
Accessible Furniture and Layout
- Public areas such as the restaurant, bar, and reception are arranged with adequate space to allow wheelchair access.
- Seating options are flexible to accommodate different accessibility requirements.
10. Assistance Dogs
Do you have facilities for assistance dogs?
This should include water bowls and a toilet area either within the grounds of your venue or nearby. Ideally this should also incorporate a biowaste bin and dog -poop bags or a pooper scooper along with a handwash station for owners. Irish equality legislation gives Guide Dog and Assistance Dog owners the right to access businesses and services without discrimination.
Facilities for assistance dogs
Water bowls - this area will be along the side of the main door, offer water bowls from reception.
11. Safety & Staff Training
Detailed Accessibility Information Provided by a Third Party
Yes, detailed accessibility information for Clayton Hotel Liffey Valley is available through third-party platforms and the hotel’s official website. These sources provide independent descriptions of the hotel’s accessibility features to help guests with disabilities plan their stay with confidence.
Third-Party Accessibility Information
Accessibility details are available on external travel and review platforms where guests and independent providers share accessibility insights, including:
- Google Maps – Guests can view accessibility features such as wheelchair-accessible entrances, parking, lifts, and toilets, along with visitor reviews mentioning accessibility experiences. Accessibility link: https://www.google.com/maps
- Tripadvisor – Provides guest feedback and detailed descriptions of hotel facilities, including accessible rooms and services. Accessibility link: https://www.tripadvisor.com
Official Accessibility Information
The hotel also provides accessibility information directly on its official website, including details about accessible bedrooms, lifts, accessible parking, and step-free access throughout public areas. Official website: https://www.claytonhotels.com/liffey-valley/
Do you provide disability awareness or equality training for staff?
We offer this on Dalata Online
Is assistance available for guests 24 hours?
Yes, assistance on the desk 24 hours.
Do you have an emergency evacuation plan for guests with disabilities or access requirements?
Personal or General Emergency Evacuation Plans are in place for guests with disabilities. These consider the specific needs of guests with disabilities to facilitate their swift and safe evacuation in an emergency. A Personal Emergency Evacuation Plan (PEEP) applies to accommodation providers (For more information see National Disability Authority ’s ‘Safe Evacuation for All’ ). A General Emergency Evacuation Plan (GEEP) applies to all other tourism businesses.
Do you offer free familiarisation visits?
A familiarisation visit allows potential customers to visit your business in advance and familiarise themselves with your venue at no additional cost.
Free familiarisation visits are available. Guests are welcome to arrange a visit ahead of booking or visiting to familiarise themselves or others with the venue at no additional cost.
Do you have a designated quiet space or room?
We can offer the guest space or a meeting room.
Do you have a vibrating pillow alarm, or a domestic paging system to alert deaf and hard of hearing visitors in an emergency?
A vibrating pillow alarm is a portable device that alerts deaf guests to a fire or other emergency scenario when sleeping. It uses listening technology to vibrate the pillow when the audible alarm sounds. Please state which deaf or hard of hearing system(s) is included Agrippa System Emergency alarm with vibrating pillow pad. A vibrating pillow pad alarm to alert deaf & hard of hearing guests in an emergency is available on request.
Do you have at least one designated space where customers can charge their wheelchair or scooter?
There is at least one wheelchair or scooter charging point
Staff Assistance
Hotel staff are available to assist guests when needed, including helping with luggage, guiding guests through the building, or arranging additional support services if required.
Additional Support
If guests require specific accessibility equipment or services not available on site, the hotel team will do their best to help arrange suitable solutions through local providers.
Hospital
Connolly Hospital Blanchardstown - 01 6465000
GP surgery
Liffey Valley Medical – Phone – 015721061
Pharmacy
Boots Liffey Valley Shopping Centre – 01 6232000
Mobility equipment or aid retail
Go Mobility Shop – 01 8663366
Defibrillator
In Main Reception Office let visitors know if you have a backup power supply as this may also be valuable for them to know.
12. Sensory Story
13. Date Produced & Last Updated
Permits customers to see how current the Access Welcome Guide is. Review annually as a minimum to ensure the information remains accurate and up to date. You should update the information as soon as you make any relevant changes to your business.
We are constantly reviewing and improving our customer experience, and any changes will be reflected in our Access Welcome Guide. We welcome your feedback! If you have any questions or suggestions about accessibility at Clayton Hotel Liffey Valley, please contact us at Dnulty@claytonhotels.com or call us at + 353 016258000
This Access Welcome Guide was produced on 02/02/2026 and last updated on 02/03/2026