Frequently Asked Questions
Check-in is available from 3:00 PM.
Check-out is at 11:00 AM.
If you are arriving early or leaving Berlin later in the day we are delighted to store your luggage free of charge, please ask our reception team.
We offer complimentary high-speed WiFi for all throughout the hotel.
Yes, please complete the form in your room and either call reception to arrange for collection or bring the laundry bag to reception by 9am for same day service.
All of our guest rooms and public areas are air-conditioned.
We offer both options. Let us know your preferences and will try to accommodate you.
Berlin Brandenburg Airport (BER) is easily accessible from the hotel, with direct public transport connections taking approximately 35 to 45 minutes. The nearby Tiergarten S-Bahn station connects you directly to the airport, offering a straightforward and cost-effective way to travel.
For those arriving by car, the journey takes around 35 minutes, depending on traffic.
The hotel offers underground parking for guests travelling by car, providing a convenient and secure option during your stay.
