Frequently Asked Questions

Check-in is from 3.00pm.

Check-out time is 11.00am.

Our Vitality breakfast is served Monday - Friday from 6:30am – 10:00am. Saturday - Sunday and bank holidays from 7:00am – 11:00am.

Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel. Please contact us if you would like any additional information.

Yes, we offer complimentary Wi-Fi in all public areas and bedrooms.

Yes, our gym is available 24 hours for our guests. Gym equipment includes treadmills, exercise bikes, rowing machines and free weights.

Yes, the hotel has a dedicated meeting floor with 5 meeting rooms. Our meeting rooms can fit up to 140 delegates.

Unfortunately, we do not have parking on-site. However, the NCP Cark Park Chorlton Street (M1 3FY) is located adjacent to the hotel and is just a 3-minute walk.

Our hotel is 0.5 miles/ 8-minute walk from the Piccadilly Station. Taxis are also available from outside the station.

We cannot always guarantee an early check-in. Please contact the hotel on the day of arrival and we shall do our utmost to accommodate your request.

Yes, cots are supplied free of charge, just mention when you are booking or prior to stay and we can assist you with that.

We have a late-night room service menu that is available 24/7.

The £1 + vat supplementary ‘City Visitor Charge’ was introduced by the Manchester Accommodation Business Improvement District (ABID) to ‘improve the visitor experience’ to the city centre and ‘support the growth of the visitor economy’. The 'City Visitor Charge' has been in place since April 2023.

Want to talk to us?

Our team would be happy to answer any questions you have. Please contact us on +44 161 433 7580 or email