Frequently Asked Questions

Check-in time is from 3pm.

Check-out time is 11am.

Yes, we are proud to be verified as offering superb levels of accessibility throughout our hotel including a selection of fully accessible bedrooms. Please contact our team if you would like any additional information.

Parking is available at either Lapps Quay Cark Park or Q-Park Cork City Hall. Guests of the hotel can avail of special rates at each of these car parks.

Approx. €18 to €28 depending on the time of day, traffic, number of passengers & bags.

Yes our Club Vitae leisure centre has a fully equipped gym with fitness studios as well as sauna, steam room and 18metre swimming pool.

Daily 12.30pm – 5.00pm

Monday-Saturday 5.00pm – 9.30pm
Sunday & Bank Holidays 5.00pm – 9.00pm

Monday -Thursday 12.30pm-11.30pm
Friday-Saturday 12.30pm-12.30am (resident bar opening times varies daily)
Sunday 12.30pm-11.00pm

This can be done online 3 days prior to arrival via your pre-stay email.

Yes, we have a number of options for families.  Our superior family rooms have a double bed and 2 single beds and some can accommodate an additional baby cot.

Alternatively, we have some superior double rooms with a double and single bed or our executive rooms have a king bed with a couch bed.

Please call 021-4224900 and our friendly reservations team would be happy to advise you which room type would best suit your family.

Monday – Friday 6.30am – 10.00am
Weekends & Bank Holidays 7.00am – 11.00am

Check-in online is simple; just follow the link you will receive on your check-in email from the hotel in advance of arrival. This email is sent to the email address provided at booking stage. If your email address was not provided at booking stage, check-in can be completed through our website.

Want to talk to us?

Our team would be happy to answer any questions you have. Please contact us on +353 21 422 4900 or email